Responsible Gaming

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Responsibly — Keep it fun, keep it in control

Gaming is for fun — not for stress. jilivet believes every player has the right to know their own limits. We see responsible gaming not just as a rule, but as a culture.

18+
Adults Only
24/7
Support & Assistance
5
Safety Tools
100%
Voluntary Limits

Responsible What gaming is And why it matters

When online betting and gaming goes beyond entertainment and becomes a compulsion, that's when problems begin. Responsible gaming means you decide when to play, how long to play, and how much BDT to spend. At jilivet, we want you to stay in control at all times.

The core of responsible gaming is viewing gaming as a form of entertainment, not a source of income. If you find yourself repeatedly playing to chase losses, or neglecting other responsibilities in your life, it is time to take notice.

Jilivet's responsible gaming program was built with Bangladesh players in mind. Clear information, accessible tools, and compassionate support — these three pillars are the foundation of our responsible gaming framework.

Keep in mind: Gaming is for entertainment only. Do not bet beyond your means, and do not chase losses by placing more bets to recover money you have lost.

We understand that life comes with many pressures. But using gaming as a way to cope is not the right path. If you feel gaming is having a negative impact on your life, use jilivet's protection tools today or reach out to our support team.

To promote responsible gaming, every account comes equipped with powerful tools including deposit limits, session time limits, temporary breaks, and permanent self-exclusion. These are entirely voluntary and can be activated from your account at any time.

Many people assume responsible gaming guidelines are only for those who "can't handle it." That's a completely mistaken view. A player who knows their limits and plays accordingly is the truly smart player. jilivet is built for exactly that kind of smart player.

Only individuals aged 18 or above may create an account and play on jilivet. Age verification is an integral part of our policy.

Understand Your Risk Level

The risk of gaming addiction can exist at different levels. See the comparison chart below:

Safe GamingHealthy

A set budget, a defined time, playing for fun

Moderate RiskWarning

Frequently chasing losses, losing track of time

High RiskHarmful

Impact on family or work, gambling on credit, loss of control

If something feels wrong, contact our support team right away. We're here to help, not to judge.

Our Protection Tools

Jilivet puts your control first

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limits — you decide how much is enough. Limits take effect immediately once set.

Session Time Limit

Set a session time limit before you start playing. Once the time is up, the system will automatically alert you and prompt you to take a break.

Cool-off

Take a temporary break from gaming for anywhere between 24 hours and 6 weeks. During this period your account will be locked and no betting will be possible.

Self-Exclusion

If you feel gaming is causing problems in your life, permanently exclude yourself from the platform. Having the courage to make that decision is the most important step.

Loss Limit

Decide in advance the maximum amount in BDT you are willing to lose within a given period. Once that limit is reached, no further betting will be allowed.

Reality Check

At regular intervals, pop-up notifications will remind you how long you have been playing and how much BDT you have spent.

Yourself Assess

Ask yourself the questions below. If most of your answers are "yes," consider seeking professional help.

1

Do you find yourself returning to gaming repeatedly to try to recover lost money?

2

Hiding your gaming habits from family or friends?

3

Do you feel like you are unable to stop gaming even when you want to?

4

Is gaming affecting your work, studies, or family responsibilities?

5

Do you feel irritable or restless when you are not gaming?

6

Have you borrowed money or taken funds from others to spend on gaming?

Setting Limits The Steps

Responsible gaming tools on jilivet can be activated in just a few simple steps.

1

Log in to your account

Log in to your jilivet account and click the profile icon in the top right corner.

2

Find the Responsible Gaming menu

Go to the "Responsible Gaming" option in your account settings.

3

Choose Your Preferred Tool

Deposit limits, time limits, cool-off, or self-exclusion — choose whichever tool you need.

4

Set Limits

Enter the amount or time limit of your choice. Once confirmed, it takes effect immediately.

5

Talk to Support

Our 24/7 live chat support is always available for any questions or assistance you need.

Once self-exclusion is activated, it cannot be cancelled before the set period ends — this is intentional and exists for your protection.

Excessive Safety Measures

Jilivet's multi-layered protection framework

Age Verification

Age verification is mandatory at registration and at the time of withdrawal. Accounts belonging to users under 18 are terminated immediately.

Activity Monitoring

Our system automatically detects unusual gaming patterns and reaches out to you when necessary.

Gaming History Report

View your betting and gaming history at any time. Staying transparent with yourself keeps you aware of your own habits.

Support & Counselling

Our trained support team is always ready to help with concerns related to gaming addiction. Complete confidentiality is guaranteed.

Automatic Alert Messages

After long sessions or significant losses, the system automatically suggests a break and reminds you to game responsibly.

Parental Control Support

We support the use of third-party parental control software to prevent minors from accessing gambling content on shared family devices.

Healthy Gaming Tips

Following these simple habits will keep gaming enjoyable at all times

  • Set a budget before you start playing — and never go beyond it.
  • Treat gaming as a leisure activity, not as an alternative source of income.
  • Set a time limit before each session and stop when that time is up.
  • Avoid gaming when you're feeling stressed, angry, or frustrated.
  • Always make time with family and friends your priority.
  • Don't chase your losses with bigger bets — it only leads to greater losses.
  • Never place bets with borrowed or loaned money.
  • Avoid gaming while under the influence of alcohol or any other substance.
  • Never use money set aside for essential expenses — rent, food, bills — for gaming.
  • Gaming should never be your only form of entertainment — make time for other hobbies and activities too.

Play Responsibly,
JilivetEnjoy the Fun at -

Enjoy gaming in a safe environment. Use our protection tools to set your own limits and make the most of every moment.

Normal Questionnaire

Frequently asked questions about responsible gaming

Yes, deposit limits can be increased, but not instantly. For your security, any request to raise a limit takes effect after 7 days. Lowering a limit, however, takes effect immediately.

Your account balance remains fully secure during self-exclusion. Once the exclusion period ends, you can log back in and withdraw your balance.

A cool-off is a short-term break (24 hours to 6 weeks) that ends automatically when the period expires. Self-exclusion is a long-term or permanent measure that cannot be cancelled before the specified period ends.

No. For privacy and security reasons, only the account holder can set limits on their own account. However, if you are concerned about a family member, please contact our support team and we will be happy to advise.

Reach out to the jilivet support team first — we're here to help, not judge. You should also confide in a trusted family member and consider speaking with a mental health professional.

Age verification is mandatory at registration. National ID or passport verification is carried out as part of the KYC process. In addition, suspicious accounts are automatically flagged for review.
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