Jilivet FAQ —
All your questions, Quick Answers

Registering at Jilivet is quick and easy. Click the "Register" button on the home page or go directly to On this page Go there. Then enter your mobile number and a strong password. Verify the OTP sent to your mobile and your account will be activated immediately. The whole process takes just 3 minutes.

Your account may be temporarily locked due to multiple incorrect password attempts or suspicious activity. Use the "Forgot Password?" option on the login form to reset it, or contact our live support. We'll resolve the issue within 24 hours.

Yes, you can be logged in on multiple devices at the same time. For security, however, we recommend logging out of old devices before signing in on a new one. This keeps your account fully under your control and reduces the risk of unauthorized access.

KYC (Know Your Customer) is an identity verification process required by law to keep your account secure. Submit your national ID and proof of address to complete verification. Once done, you'll have full access to all features without restrictions.

Your display name cannot be changed after account creation. To update other details such as your phone number or address, please contact our support team. Keeping your information accurate is essential for the security of your account and funds.

The minimum deposit is just BDT 100. Even a small deposit qualifies you for a welcome bonus and gives you access to all games. There are no hidden charges or extra fees.

Deposits via mobile banking or e-wallet are usually credited to your account instantly. Occasionally, network delays may add 1–2 minutes. If your funds haven't arrived after 5 minutes, please contact live support.

Jilivet accepts deposits via mobile banking, bank transfer, credit card, and debit card. All transactions are encrypted and secured for your protection. Go to the deposit page, choose your preferred method, and follow the instructions.

Your first deposit automatically earns you a 100% welcome bonus. For example, deposit 1000 BDT and get 1000 BDT in bonus funds. Once you wager your bonus and win, the winnings are credited to your main balance. Bonus Terms & Conditions Here See details.

If your deposit was successful but your balance hasn't updated, try refreshing the page first. If it still hasn't appeared, contact live support with your transaction reference number. Our team will track your transaction and resolve the issue promptly.

The minimum withdrawal amount is BDT 200. You cannot withdraw less than this. Once your winnings exceed BDT 200, you can withdraw at any time.

With KYC verification complete, funds typically arrive in your account within 5–30 minutes. Transfers may take a little longer on bank holidays or late at night. If your funds haven't arrived after 1 hour, please contact live support.

No, Jilivet charges no fees for withdrawals. You receive the full amount of your winnings — no hidden fees or commissions are deducted.

Your withdrawal will be sent back to the same payment method you used to deposit. If you deposited via mobile banking, the funds will go there; if you used a bank card, the amount will be credited back to that card.

Yes, but you'll need to meet certain conditions first. To withdraw bonus funds, you must wager an amount equal to the bonus multiplied by the specified rollover requirement. Once that condition is met, the bonus is transferred to your main balance and becomes withdrawable. Details Here See details.

The welcome bonus is a special gift for new members. Your first deposit is matched with an equal bonus — deposit 500 BDT and receive 500 BDT in bonus funds. You can use this bonus to play any game.

Yes, Jilivet offers a fresh reload bonus every day. Make one deposit per day and receive a portion of that deposit as a bonus. This offer is always active with no hidden conditions.

A portion of every bet is added to your Loyalty Points account. Accumulate these points to redeem bonuses, cash rewards, and exclusive offers. The more you bet, the more Loyalty Points you earn.

Cashback is an offer where a portion of your losing bets is returned to you. For example, if you placed bets totalling BDT 1000 and lost, a 10% cashback means you get BDT 100 back. This offer is available at a set time each week.

Regular betting will automatically move you up to VIP membership. VIP members enjoy exclusive bonuses, faster withdrawals, a dedicated account manager, and much more. The higher your VIP level, the greater the rewards.

Jilivet offers 500+ games including Sports Betting, Live Casino, slots, fish games, poker, baccarat, roulette, and much more. Every game is ready to play instantly, with live dealer options available. To find out more, Game Lobby See details.

Your winnings in Fish Game depend on your bet size and the type of fish you catch. Small fish pay smaller rewards, while bigger fish pay bigger rewards. Certain special fish unlock jackpots and give you the chance to win massive prizes. There's no cap on winnings — keep catching fish and keep winning.

Live Casino lets you play with a real, live dealer. A person on your screen will deal cards or spin the roulette wheel in real time. You can even chat with the dealer via live chat. On the casino page Go to Live Games, select a game, place your bet, and start playing.

Sports Betting covers football, cricket, tennis, badminton, hockey, and much more. Major leagues and tournaments such as the BPL, IPL, and Premier League are always available. Each match offers multiple betting options including match winner, scoreline, player performance, and more.

Online casino games are completely random and fair. There is no magic strategy that guarantees a win every time. Play responsibly — set a budget, stick to a time limit, and stay in control.

Yes, Jilivet is 100% safe and legitimate. All data is protected with 256-bit SSL encryption. We comply with international security standards and conduct regular audits. Your personal information is never shared with any third party.

Two-factor authentication means that when you log in, you need to enter not just your password but also a one-time OTP sent to your mobile. This keeps your account much more secure. You can enable 2FA from your account settings. It is strongly recommended.

Go to the login page right away and click "Forgot Password?" to reset your password. Verify with the OTP sent to your mobile and set a new strong password. Your account will be secured from that point on. If you've suffered any financial loss, please inform live support.

All your personal information is stored with the highest level of security. We never share your mobile number, address, or banking details publicly. Under our privacy policy, we cannot use your data without your consent. Our Privacy Policy Read on and put your mind at ease.

Jilivet takes responsible gaming seriously. Gaming should be fun, not a habit you can't control. You can set daily deposit limits and session time limits at any time. If you feel like you're losing control, use the self-exclusion feature. Learn more Here available.